How tickets work at Kosmorama
At Kosmorama, you choose wether you want to watch one or all of the films!
Single tickets can be purchased digitally on kosmorama.no or at the outlets at Prinsen kino, Nova kino or Trondheim Torg.
Multi-buy discount cards can be purchased with 5 or 10 clips. The cards are cheaper than buying 5 or 10 single tickets. The cards are not personal and can be shared with friends and acquaintances. Maybe you can give a cinema experience to a friend? The cards are available digitally and can be purchased at kosmorama.no or trondheimkino.no.
The festival pass gives you access to all ordinary screenings at the festival and allows you to collect tickets for the screenings you want to go to. This can be done at kosmorama.no, trondheimkino.no or at the outlets at Prinsen kino, Nova kino or Trondheim Torg. The festival pass is personal and cannot be used by others.
When you buy a festival pass, you automatically become a part of Kosmoklubben ("the Kosmo club"). This gives you access to tickets before everyone else, exclusive premieres, free breakfast during the festival and other exciting offers throughout the year.
Early-bird is small amount of festival passes for the following year that are put up for sale right after the end of this year's festival. These are cheaper than ordinary festival passes.
Change of tickets
You can change your tickets at one of Trondheim Kino’s ticket outlets, either at Prinsen, Nova or Trondheim Torg.
If you want to exchange a single ticket for another day/screening, you can do this no later than 10 minutes before the start of the screening.
Refund of tickets
Purchased tickets can be refunded, but no later than 30 minutes before the screening starts. Tickets purchased with a multi-buy discount card can only be exchanged for new tickets.
You can cancel tickets purchased on Trondheim Kino’s website by following the link provided in the booking confirmation which was sent out by email when booking. If you cancel online, you will receive a value code of the same amount that can be used for purchases at Kosmorama or Trondheim Kino. This value code is valid for one year from the refund date.
Do you have a festival pass and have ordered a ticket for a screening you are not going to? Please refund online or return the ticket at one of the outlets at Prinsen Kino, so the tickets can be put up for sale again. This must be done no later than 30 minutes before the screening starts.
No refund will be given after the start of the screening.
For sold-out screenings, unused tickets will be put up for sale again at the announced start of the screening (rush tickets). Therefore, show up early before the screening starts.
Special events and Culinary Cinema
Special events and Culinary Cinema that take place at other locations than Prinsen Kino, will be sold at Hoopla.no. For ticket information or a refund, please contact us at email@example.com. No refund will be given after the start of the screening.